5 Things All Graduates of Medical Billing Training Understand

medical billing trainees needed
Medical billers handle the business of health care, including turning the content of a patient’s chart into an accurate bill.

medical coding training overview

Medical billing is among the most popular training programs offered by vocational and career schools, including Southern California Health Institute (SOCHi). Charged with handling one of the most serious aspects of health care, medical billers work with the patients and the health insurance companies to ensure that the billing submitted to insurance companies is accurate and that the payments received by the doctor’s office, hospital, or other medical facility are correct.

Medical billing training programs typically involve coursework in anatomy, physiology, and medical terminology. They also cover information about the business of a medical office, including reading patient charts, and mastery of the medical coding systems that are used in medical records.

Medical coding, a popular career in and of itself, focuses on the study and mastery of the many codes used to denote medical conditions, medical procedures, and other related events and information that are involved when a patient is seen by a doctor or admitted to a medical facility. An error of one letter in a medical code can result in vastly different billing for the patient, and may cause problems with the insurance company, so knowing these codes is essential to succeeding as a medical biller.

In addition to the formal training, medical billing trainees need to have certain skills and strengths that will help them to advance in their chosen career.

1) Paying Attention to Detail

As noted above, the medical codes used in medical billing are complex, and there are hundreds of them! Understanding what each code stands for, and being very careful to use the right ones when writing up billing information, is vital. Detail-oriented people thrive in a medical billing career, and their ability to focus and maintain accuracy is invaluable.

2)Analyzing and Solving Problems

Armed with the medical knowledge you obtain through your medical billing training program at SOCHi, you need to be able to analyze patient charts, follow medical diagnoses and convert the information into the correct codes.

Logic and critical thinking are also important aspects of a medical billing career. Patient charts may include information that is unclear or potentially inaccurate, so having the ability to analyze the data include and choose the correct codes for the chart is vital.

Solving problems and being analytical may also mean asking for help, and so having good instincts and thorough background knowledge will help you to ask the right question of the right person to resolve the issue.

3)Computer and Tech Skills

Medical billing is primarily done on computers, so confidence using basic computer programs and technology is important. In general, health records are also electronic now, with written charts and notation quickly converted into digital files, so having skill with a variety of computer programs, as well as being adaptable to new types of software, will help you to be successful in your career.


The patient’s right to privacy is not only an issue of ethics, it’s also a legal issue. Disclosing patient information can lead to some significant legal problems for you as an individual, and for the facility or company where you work as well. Being discrete and treating all medical records as if they were anonymous is the best course.

5)Communication Skills

Medical billing is not simply a solitary job in an office cubicle. You need to have the social skills and communication skills to interact with a variety of people in the health industry, insurance industry, and with patients as well. Having excellent verbal and written communication skills will help you in a variety of circumstances, from handling basic claims with courtesy to dealing with hostile patients in the event of a collection case or claims dispute. Being polite yet assertive in these situations is a part of the job, and a skill that every medical biller needs.

Medical billing training at SOCHi prepares you for a career in the health industry that is both rewarding and exciting by providing the didactic knowledge and hands-on learning to properly execute the job’s daily tasks. Beyond the training programs, though, medical billing training involves cultivating certain qualities within yourself. These “soft skills”, from attention to detail and analytical thinking, to knowing when to be assertive and when to be discreet, are important qualities that will help ensure you are a good fit for a medical billing career.

If you think that a career in medical billing may be for you, please visit our website to request more information about our programs.


Learn More at Southern California Health Institute Newsroom

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